About
I'm Carlijn, a passionate Product Designer based in Noord-Brabant. I specialize in crafting web app experiences that drive efficiency and elevate user satisfaction, by understanding problem areas and technical challenges.
With over 4 years of experience in creating seamless and user-centric applications, I've worked for the Dutch Government, KYC and AML software.
Skills
UI/UX Design
User Research
Prototyping
Customer Journey Mapping
Information Architecture
Interaction Design
Agile - Scrum - XP
Projects
Experience
Nationale Politie
UX / Service Designer
October 2025 - Now
At the Central Netherlands Emergency Control Center, I develop innovative data-driven solutions that enable emergency services to make faster, more informed decisions in an environment where every second counts. By leveraging data, sensor technology, and human-centered innovation, I help improve the speed and accuracy of incident assessment without disrupting operational workflows. I apply Design Thinking and Lean Startup principles to rapidly validate ideas, experiment with emerging technologies, and translate insights into practical, scalable solutions that create measurable operational value.
Fenergo
Product Designer
Dec 2022 - Apr 2025
As a Product Designer with a focus on B2B software solutions, I specialize in creating intuitive, user-centered experiences for compliance-driven platforms, specifically in the KYC (Know Your Customer) and AML (Anti-Money Laundering) space.Recently, I worked on a key feature of our product: a no-code Business Rule Manager, which empowers teams to configure and manage complex business logic without the need for development resources. Additionally, I contribute to the design and development of an AI-powered Intelligent Document Processing (IDP) feature, which leverages machine learning to streamline document verification and data extraction. My role involves a variety of responsibilities, including: - Conducting user research to identify pain points and opportunities for improvement. - Mapping out customer journeys to ensure a seamless and efficient user experience. - Collaborating closely with cross-functional teams to create and test prototypes, and delivering high-impact designs.
VMware - Tanzu Labs
Product Designer
Jan 2021 - Dec 2022
- Identify opportunities for new products through User Research. - Advocating for the user throughout iterations. - Working in Agile XP Lean Development environment, within a balanced team. - Break down big ideas into manageable pieces and establish a regular design cycle. - Facilitate workshops: Proto-Persona’s, Assumptions, Design Studio (ideation), In- and Outception, Goals & Anti-goals, User Journey Mapping, Deliver artifacts, Prototypes, Wireframes
Tech stack
Education
Recommendations
Amine Rhord
Lead Designer
February 2025
I had the pleasure to manage Carlijn during her time at Sentinels and Fenergo. Carlijn has been a great asset to our design team and shown immense amounts of growth since she joined. Carlijn's greatest strength is the amount of focus she puts on making sure that the team is solving the right problem. By prioritizing the right amount of user research and asking the right questions she's been able to steer the team to the correct solution numerous times. Carlijn has shown herself a very solid designer with the ability to adapt to design systems and new situations. She takes a lot of time to stay aligned with product management, engineers and designers she works with, which has made her delivery smooth and agile. As a person I've come to know Carlijn as open, respectful and a real go-getter who doesn't easily get tripped up by anything. She's a quick learner and if I had the opportunity I would hire her again, every time!
Evangelos Liatsas
Director Engineering
February 2025
Carlijn demonstrated exceptional focus and dedication in her work, consistently delivering thoughtful and innovative design solutions. Her most notable contribution was her instrumental role in designing our Intelligent Document Processing (IDP) AI solution, one of our most challenging and forward-thinking features. She showed remarkable ability to balance user needs with technical constraints while pushing the boundaries of what was possible in our platform.rking with Meily was a seamless experience. Her ability to merge creativity with functionality resulted in designs that not only looked stunning but also drove meaningful engagement. Highly recommended!"
